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Rules & Regulations

∙ Delivery

Delivery, set-up and removal are included in the rental price. All rentals are day rentals, from approximately 10 am to 7 pm. Delivery areas include: Oakville, Burlington and Milton.

∙ Deposit / Payment

No deposit is required at the time of reservation. If there is second request for the same bouncy on the same date, then a $50 deposit will be requested to secure the spot. Full payment or the balance of payment is due upon delivery by cash.

∙ Weather/ Cancellation

We connect with customers 1-2 days before the date of the event to verify that the weather is cooperating. For safety reasons, bookings can be cancelled by us at anytime due to poor weather conditions (imminent rain, high winds, etc.). Where there is a chance of rain (30-40%) and the customer still wishes to proceed with the set up, once the unit is delivered, payment is still required. We do not book rain dates. 

∙ Yard Requirements

A flat level area of about 21 by 18 feet with an overhead clearance of 14 feet will be required for the setup of our bouncy castles. The equipment must be setup on a flat grass surface and clear of any objects, including, but not limited to stones, animal excrement, tree branches, etc.

∙ Electrical Requirements

We recommend a dedicated 15 amp grounded GFI outlet.

∙ Responsibility of Equipment

The equipment must be clean and in the same condition it was when delivered. In the event of any problems with the rental unit, it is the client’s responsibility to contact us immediately at 416.877.8957.

© 2019 My Small Business, LLC

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